So, today we hear the UPS truck arrive. You know the sound… rumbling of an engine, squeal of brakes, thud of his feet as he lands on the truck step and then the rap, rap, rap on the door as he jogs back to the truck and you hear the gears grind just before he drives away. Yeah. That truck. Those sounds.
We go outside and there’s this little box. It’s about the size of 3 or 4 stacked supermarket sized novels. You know… Nora Roberts and V.C. Andrews size. The box says Mrs. Fields. Now, we did order cookies or dough or something for some local school fundraiser recently but
1. It was too soon to get it.
2. It was too small for what we ordered.
So, I opened it up and read the envelope inside.
In it, on stationary from my Dental Office it says
Thank you for the confidence and trust you have placed with us during your recent visit to Desert Sky Dental Group.
Please accept this gift as a token of our gratitude. We realize you have many choices for dental health care, and we thank you for choosing us. We appreciate your business and look forward to caring for your dental needs in the years to come.
Desert Sky Dental Group & Orthodontics
Aside from the obvious– I’m not going to have a lot of dental needs in the years to come (this is probably why they don’t like to do dentures. It’s a job killer)– I thought it was a nice gesture. I mean, cookies are safe for someone who can’t get cavities anymore, right?
In a day when customer service and appreciation is lacking in so many areas, I thought it was nice to see a different side of the coin. Then again, maybe it’s just because we spent eight thousand dollars there. Yeah. That’s probably it. I’ll take the cookies, though. Thought you oughtta know.